Privacy Policy

ProduceTech is committed to protecting your personal information and privacy.

This policy describes our practices regarding the collection, use, and retention of personal information, and informs you of your rights in this regard.

I. Introduction

ProduceTech is a corporation, incorporated under the Canada Business Corporations Act, operating in the distribution of equipment and solutions for the fruit and vegetable industry.

Its contact details are as follows:

1094 rue André-Liné
Granby (QC) J2J 1J9 Canada
Phone : (450) 994-4567
Email :

ProduceTech owns the website

II. Collection and Use of Information

We collect only the information reasonably needed to ensure the quality of our services, and we assure you that it will not be used for purposes other than those described below without your consent.

Information collected through the contact or information request form. When you send us a message or request more information about a product, you consent to provide the following information: name, email address, phone, company (optional), and city (optional). This information is collected to respond to your request.

Information collected when you send us an email. When you contact us directly by email, we collect the information you willingly shared with us. We assume that you consent to this collection of information for the sole purpose of responding to your communication.

Information collected when you place an order. When you place an order with us, whether in person, by phone, or email, we collect the following information: first name, last name, postal address, email address, and phone number. We presume that you consent to this collection of information for the purposes of preparing, shipping, and billing your order.

Information collected through the newsletter subscription form. By filling out the newsletter subscription form, you consent to receive our communications and to provide us with the following information: email address, first name, last name, company, province. This information is collected for the sole purpose of sending you our communications.

We use the MailerLite platform, from the company Mailerlite, located in San Francisco, USA, to record this information and send our newsletters. MailerLite privacy policy can be viewed  here.

You can unsubscribe from our mailing list at any time, by following the link at the bottom of our newsletters or by contacting our Privacy Officer, whose contact details are provided in paragraph X of this policy.

Data collected when you visit our website. When you visit our website, certain data are collected, such as information about your IP address, the type of browser you use, your browser version, the date and time of your visit, the pages you viewed, and the website address that directed you to ours.

Please note these data do not allow for your personal identification.

They are used to generate statistics regarding the performance and use of our website, and to ensure its proper operation and security.

We use cookies to collect these data. You can choose to enable or disable some or all of them, but disabling some may affect your browsing experience. You can change your cookie preferences at any time by following this link. You can also review our Cookie Policy by clicking here.

We also use Google Analytics as an audience measurement tool. Google Analytics privacy policy can be found here. If you do not want Google Analytics to record data about your visits, you can install the Google Analytics Opt-out Browser Add-on Google Analytics Opt-out Browser Add-on on your computer.

III. Information Retention

We only keep your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, unless a minimum retention period is required by the law.

We destroy your personal information when it is no longer required, or at the end of the retention period.

IV. Confidentiality of Information

Only our employees or service providers who genuinely need access to personal information to fulfill our purposes as set out in this policy are authorized to access it and are bound by confidentiality.

We do not share your information with third parties without your consent, except in exceptional cases set out by law.

V. Information Security

We are committed to taking all necessary measures to keep your information secure and to make use of the latest technological innovations to ensure its confidentiality. We use the following measures to ensure the security of your information: secure storage, SSL protocol, access management – authorized persons only, scheduled backups, regular website updates, firewall, antivirus, and antimalware.

Please be aware that when you communicate personal information over the internet, you assume a certain level of risk, as no mechanism offers absolute security.

VI. Links to Other Websites

ProduceTech website contains several hyperlinks to external websites. We assume no responsibility for the content of these websites and their practices regarding the protection of personal information.

VII. Social Media

We are present on some social media platforms, such as Facebook, Instagram, and LinkedIn. When you interact with us on these platforms, you do so according to their rules and policies.

VIII. Your Rights

Under current legislation, you have the right to access the personal information we have collected, and to request its update, correction, transfer (right to portability), or deletion. You also have the right to withdraw or modify your consent at any time.

To exercise your rights, please contact our Privacy Officer, whose details are provided in paragraph X of this policy.

IX. Updates

Our privacy policy may be amended at any time to ensure compliance with applicable legislation and to reflect any changes to our policies and procedures. We suggest checking this policy periodically to ensure you are aware of the latest version.

X. Privacy Officer

Should you have any questions about this privacy policy or should you wish to exercise any of your rights related to your personal information, please contact our Privacy Officer:

Frédéric Lavoie
1094 rue André-Liné
Granby (QC) J2J 1J9 Canada
Phone : (450) 994-4567
Email :

Policy effective as of September 20, 2023
Latest policy update: January 15, 2024